FAQs

Curious about True Temp Air Conditioning & Heating Inc? Get quick answers to common questions about our certified HVAC services in Beaumont, Texas.

1. What services does True Temp Air Conditioning & Heating provide?
True Temp offers a range of HVAC services, including air conditioning installation, repair, and maintenance, heating system installation and repair, indoor air quality solutions, and more.

2. Are you licensed and insured?
Yes, we are fully licensed by the state of Texas and are insured to provide HVAC services. We serve the Golden Triangle and surrounding areas. 

3. How experienced are your technicians?
Our technicians are highly experienced and trained professionals with a proven track record in the HVAC industry.

4. How often should I have my HVAC system serviced?
Regular maintenance is recommended, typically twice a year – once before the cooling season and once before the heating season.

5. What brands do you work with?
We work with a wide range of HVAC brands to ensure we can cater to various customer preferences and needs.

6. What should I do if my air conditioner isn’t cooling effectively?
If your air conditioner isn’t cooling properly, first check the thermostat settings. If the issue persists, it’s best to contact us for a professional inspection and repair.

7. How can I improve indoor air quality?
We offer indoor air quality solutions including air purifiers, humidifiers, and ventilation systems that can greatly enhance the quality of your indoor air.

8. Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC services for situations that require immediate attention.

9. How can I lower my energy bills?
Regular HVAC maintenance, proper insulation, sealing air leaks, and using programmable thermostats can all help reduce energy consumption and lower your bills.

10. Can you help me choose the right HVAC system for my home?
Absolutely, we offer consultation services to help you choose the most suitable HVAC system based on your home’s size, layout, and your specific comfort needs.

11. How long does an HVAC installation usually take?
The duration of installation can vary depending on factors like the type of system being installed and the complexity of the setup. Our technicians can provide a more accurate estimate after assessing your needs.

12. What payment options do you accept?
We accept various payment options, including credit cards and often offer financing plans for larger projects.

13. Do you offer any warranties on your services?
Yes, we provide warranties on both parts and labor for our services. The length of the warranty can vary depending on the type of work performed.

14. How can I schedule an appointment?
You can schedule an appointment by calling our office during business hours or by using the appointment request form on our website.

15. Are your technicians trained for the latest HVAC technologies?
Yes, our technicians undergo regular training to stay up-to-date with the latest HVAC technologies and industry best practices.

16. Can I troubleshoot my HVAC system before calling for service?
While basic troubleshooting like checking the thermostat and air filters can help, it’s usually best to let our professionals handle more complex issues to avoid causing further damage.

17. What is the recommended lifespan of an HVAC system?
The lifespan can vary depending on the type of system and how well it’s maintained, but on average, HVAC systems can last around 10 to 15 years.

18. How often should I replace my air filters?
Air filters should be checked every 1 to 3 months, and replaced or cleaned as needed. This helps maintain good indoor air quality and system efficiency.

19. What is SEER rating and why does it matter?
SEER (Seasonal Energy Efficiency Ratio) measures the cooling efficiency of an air conditioner. Higher SEER ratings indicate better efficiency and potentially lower energy bills.

20. Can I install a programmable thermostat myself?
While it’s possible, it’s recommended to have a professional install programmable thermostats to ensure proper functionality and optimal energy savings.

21. What are the signs that my heating system needs repair?
Unusual noises, uneven heating, frequent cycling, and increased energy bills are some signs that your heating system may need repair.

23. Do you offer maintenance plans?
Yes, we offer our Comfort Club Membership to help you schedule regular check-ups for your HVAC system, which can extend the lifespan and prevent costly repairs.

24. Can you provide references or customer testimonials?
Certainly, we can provide references or direct you to our website where you can find customer testimonials showcasing our service quality.

25. What’s the difference between central air conditioning and ductless mini-split systems?
Central air systems use ducts to distribute air throughout the home, while ductless mini-splits allow for individual control of different zones without the need for ductwork.

26. How can I tell if my air ducts are leaking?
If you notice uneven cooling or heating, increased dust in your home, or unusually high energy bills, it might indicate that your air ducts are leaking.

27. What should I do if I detect a gas leak from my furnace?
If you suspect a gas leak, immediately leave your home, avoid creating sparks, and contact your gas company or emergency services. Do not attempt to fix it yourself.

28. Can I finance a new HVAC system installation?
Yes, we offer financing options for new installations. Our team can provide more information about available financing plans.

29. Do you provide energy-efficient HVAC options?
Absolutely, we offer energy-efficient HVAC systems that can help reduce energy consumption and environmental impact.

30. How can I prepare my HVAC system for the winter/summer season?
Before each season, ensure your system is clean, filters are changed, and all components are functioning properly. It’s also a good time for a professional tune-up.